ECHO Tape | ECHO-logical, ECHO-nomical, 100% Certified

ECHO FAQ’s

Q. What is the warranty on an ECHO certified tape?
A. ECHO warrants that ECHO 100% Certified Media is free of defects in both materials and workmanship and shall remain free of defects under normal use for the life of the product. This lifetime warranty is for the initial end-consumer purchaser of this product. ECHO 100% Certified tapes have been tested using the most exacting quality control standards possible and, in the event a product fails, then ECHO will, at its option, replace the product or refund the full purchase price of any of its products that are found to be defective.

ECHO tape is packaged the same as from the OEMs

Q. How is ECHO tape packaged?
A. ECHO tape comes in 20 or 30 pack cartons — no different than the boxes from OEMs. Each box identifies the contents of that box. All ECHO media arrives in recycled cardboard boxes, built to ensure the safe transportation of the media.

Q. Can I request a specific brand of media when I order ECHO tape?
A. We want your experience with the ECHO brand of media to exceed your expectations regardless of the original OEM brand that lies behind the now certified media. Each track of every piece of media that carries the ECHO name has been thoroughly tested to ensure that we accomplish this goal. However, when requested, we will do everything in our control to meet your brand specific needs. It should be noted that we do not blend OEM brands into any ECHO box. When you order a box of ECHO media, every tape within the box will have come from the same original OEM. We clearly mark, on the outside of the ECHO box, the original OEM brand so there is clarity.

Q. Can I label and or label/and initialize an ECHO brand tape?
A. Yes. The experience you have labeling or labeling and initializing your ECHO tape will be exactly the same as the experience you have with any original OEM tape.

Q. Is ECHO tape readily available?
A. Yes. ECHO tape is available today in most product SKUs. Inventory is driven by supply, so certain, newer platforms may be more difficult to obtain.

Q. Where can I buy ECHO media?
A. Digitek has been appointed our Master Wholesale Distributor in the North American channel. Resellers can contact them at (877) 344-3246, or reach them via their web site at www.digitek.com. If you are an end user, or for further information about how and where to purchase ECHO media, please contact us at ECHO at sales@echo-tape.com.